Frequently Asked Questions

 

 Download Questions

  1. How do I download the movies from the site?
  2. I dont have the option "save target as", how do I fix that?
  3. I have a MAC, how do I download movies?
  4. How do I speed up - pause/resume my downloads?
  5. When I try to download, it goes to Windows Media Player and the video never starts?
  6. When I try to play a movie with Windows Media Player or when I left click on the Movie Link, it won't accept my password, what should I do ?

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 Video Playing Questions

  1. What are the requirements to play the movies?
  2. Which movie player you advise me to use?
  3. XviD codec installation problem: Error opening file for writing, how do I fix that?
  4. XviD movies won't play and I don't know why?
  5. No picture, I get no video when playing XviD movies?
  6. No sound, I get no audio when playing XviD movies?
  7. Picture is green/corrupted when playing XviD movies?
  8. Picture is upside down when playing XviD movies?
  9. Whats is a codec?
  10. Whats is the XviD codec?
  11. How can I make Windows Media Player my default player?
  12. The video freezes when I fast forward / skip?

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 Common Error Messages

  1. Unable to download an appropriate decompressor
  2. Unable to render video: DIV3 decompressor not found
  3. Unable to render video: DIV4 decompressor not found
  4. Unable to render video: DIVX decompressor not found
  5. Unable to render video: DX50 decompressor not found
  6. Unable to render video: MP43 decompressor not found
  7. Unable to render video: XVID decompressor not found
  8. No combination of filters could be found to render the stream
  9. The file format is invalid

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Download Questions

  1. How do I download the movies from the site?

    There are different methods to download but the one that works the best is the Right Click Method. To download a movie, you just have to Right Click on the movie link and then select "Save target as". You'll be prompted to choose a place where to store the movie on your Hard Drive (remember where you download it of course!), and then the download will start. To play the movie, you'll simply have to double click on the file once its completely downloaded. Note that if you left click on the link, your media player will generally pop up, and then you wont be able to save the movie on your hard drive, and for some media players, you won't even be able to see the movie. If you have any problem viewing the movies, please read the questions concerning video playing problems on the main members help page.
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  1. I dont have the option "save target as", how do I fix that?

    You can easily fix this problem by following the easy steps depicted on that page :
      http://support.microsoft.com:80/support/kb/articles/q176/3/16.asp&NoWebContent=1
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  2. I have a MAC, how do I download movies?

    Internet Explorer or AOL: Choose the desired link, click and hold left mouse button. Choose “Download Link to Disk” and download the file to your hard drive.
    Netscape: Choose the desired link, click and hold left mouse button. Choose “Save Link As” and download the file to your hard drive
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  3. How do I speed up - pause/resume my downloads?

    You can use any download manager on the our site. We advise you to use Download Accelerator Plus or Get Right. These two softwares will help you to speed up your download and resume/pause your downloads- and they're free of charge!^ back to the top

    Download Accelerator Plus v5.3 (Free) *Recommended
    Get Right v5.02 (Free)

    ** How to install a Download Manager **
    First, left click on one of the link above and choose "run from current location" or "open the file". Then, follow the instructions to complete the installation. You will finally have to reboot your computer to enable your new download manager to work.
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  4. When I try to download, it goes Windows Media Player and the video never starts?

    You have to make sure to download the movie on your hard drive before watching it - to download, right click on the movie link and choose "save target as" (more information on Question 1 located at the top of the page). When it's downloaded, just double click on the movie file to watch it. Check out our "Video Playing" page if you have sound or/and video only, you'll have to download the proper codec to view the movies.
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  5. When I try to play a movie with Windows Media Player or when I left click on the Movie Link, it won't accept my password, what should I do?

    The first thing would be to upgrade your Windows Media player to the lastest version. To do so, check the first question on this page. An alternative to that problem is also to download the movies on your computer before watching them. To download, right click on the movie link on the webpage, then choose "save target as" in the menu. We've noticed that the Authentification Method wasn't working properly with all the Windows Media Player versions so you'll have to download the movies on your hard disk before watching them if your username/password aren't working from WMP.
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Video Playing Questions

  1. What are the requirements to play the movies?

    A lot of movies on the our site are encoded with the XviD codec, based on the same mpeg4 technology as DivX, it's even better since the files are smaller and the quality of the movies are better. All you need to get to play XviD movies is the Xvid codec and the MP3 codec (if you dont have a MP3 player yet), see below to download the Xvid codec version that fits your Operating System (OS) :
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    XviD Codec for PC users

    XviD Codec for Mac users (more info here)

    XviD Codec for Linux users


    Visit this website if you need any other movie softwares or codecs :
    http://www.divx-digest.com

    Please note that Real Player one doesn't work for Xvid movies - Real Player One has to be used only for Real movies ( .rm / .ram ).


    ** How to install a Codec **
    First, left click on one of the link above (for Windows/Mac only - left click for Linux) and choose "run from current location" or "open the file". Then, follow the instructions to complete the installation. You will finally have to reboot your computer to get the codec to work.

  2. Which movie player you advise me to use?

    We advise you to use Windows Media Player or the BS Player to play all the movies you download on our network. Windows Media Player is the default player for all the Windows Platforms so you don't need to download it again if you have windows. If you don't have Windows or want to upgrade your current Windows Media Player version, you can use the following link :

    Download Windows Media Player - (download page opens in a new window).

    Make sure to download the proper version ( depending on your operation system ). Note that Mac Users can also use quicktime but they'll need to download the Xvid codec for Mac > See Question 1.

    Download the BS Player - (zip file - you must download it prior to installation)

    BSPlayer is one of the best XviD players out there. It is capable of playing back all kind of media files, including AVI, MPG, ASF, WMV, WAV, MP3, etc. If you prefer to view movies with subtitles then this is the player for you. It supports all the most popular subtitle formats such as MicroDVD, Subviewer and SubRip. The player also supports custom subtitle options for position, color, font and transparency. Another great feature is that the player is fully skinnable, so you can download new skins to change way the player looks and feels. Finally, this player offers the most efficient CPU and memory usage, so if you're having problems with skipping you should give this player a try. The player requires that the XviD codec is installed in order to play XviD movies -- Official BS Player Site - Official Skin page
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  3. XviD codec installation problem: Error opening file for writing, how do I fix that?

    This problem occurs when you try to install the XviD codec and the XviD installation program for some reason is unable to create/replace files in the Windows system directory.

    If you don't have the xvid.ax file installed on your system already the problem is most likely that you don't have the required priviliges to install the XviD codec. The installation program needs to be able to create some files in the Windows system directories as well as update the system registry. Make sure you have these privileges or contact someone who has them to get help.

    If you already have the xvid.ax file installed on your system you need to figure out why the installation program is unable to replace it. This can either be caused by the file attribute being set to read-only or because the codec currently is in use by another program. Make sure to close all other programs before you try to install the XviD codec. If you still get the same error message you could try to manually remove the file before you start the installation.
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  4. XviD movies won't play and I don't know why?

    The most common reason that downloaded movies don't work is because the download is incomplete. To find out if a movie is incomplete you should download GSpot and open the movie you are having problems playing. If the "Stat" field for the file says that the file length is correct the file is complete. If the "Stat" field for the file says that the file is truncated the file is incomplete and you need to resume the download or download the file again if you didn't use a download manager.

    If the movie is complete and it still won't work it's probably because you don't have the required codecs installed on your computer. If you're having problems with the video you can find instructions how to determine what video codec is required to play the movie at the Question 1. If you're having problems with the audio you can find instructions how to determine what audio codec is required to play the movie at the question 6.

    If you've got all the required codecs installed on your system and you still can't play the movie it's possible that your installed codecs aren't working properly. We've provided a small XviD video clip with no sound that can be used to test your installation of the XviD codec. Download it and try to watch it, but make sure that it is complete (376832 bytes in size). If you experience the same errors/problems then you can conclude that your installed codec isn't working properly and you need to reinstall the XviD codec. However, if the small XviD video clip plays normally then it is the downloaded movie that is corrupt or not entirely downloaded.
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  5. No picture, I get no video when playing XviD movies?

    This error occurs when you try to watch a movie and the video player you are using is unable to find the needed video codec. You might be able to listen to the sound but no video is shown. Fortunately, there is an easy way to fix this problem. All AVI files contain a FOURCC code in the header of the file, which can be used to identify the video codec required to play the movie.

    To find out which video codec you are missing you should download GSpot and open the movie you are having problems playing. The program will give you information about what codecs are needed to play the movie and if you have them installed on your computer. If you look under the video format section you will see information about the video stream. If you don't have a compatible video codec installed you should be able to use the FOURCC codec to find and download the needed video codec in the following list :

    FOURCC Video codec
    DIV3 DivX codec v3.11 alpha
    DIV4 DivX codec v3.11 alpha
    DIVX DivX codec v5.1
    DX50 DivX codec v5.1
    MP43 SMR codec
    XVID XviD codec

    * Note that codecs linked in that table are for Windows User - check Question 1 for Mac/Linux

    Please note that there doesn't exist any video codec that uses the FOURCC code 0. If you've downloaded a movie with the FOURCC code 0 it's a fake movie file and you won't be able to watch it.
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  6. No sound, I get no audio when playing XviD movies?

    First of all, you need to figure out if the problem is with the movie you are trying to play or your system configuration. You can do this by trying to play an MP3 or another movie and see if the sound works. If it does you should keep on reading for more information how to fix the problem. Otherwise you have to figure out what's wrong with your system configuration.

    It's important to understand that video and audio are two separate things, which when combined make up movies. A movie consists of a video stream for the picture and an audio stream for the sound. The XviD codec is what makes it possible to decode the video stream, but it has nothing to do with decoding the audio stream. If the sound in a movie isn't working you have to find out which audio codec is missing and install it.

    To find out which audio codec you are missing you should download GSpot and open the movie you are having problems playing. The program will give you information about what codecs are needed to play the movie and if you have them installed on your computer. If you look under the audio format section you will see information about the audio stream. If you don't have a compatible audio codec installed you should be able to use the codec name to find and download the needed audio codec in the following list :

    Compression Audio codec
    MPEG Layer-3 Codec MP3 codec
    Unknown (tag 55) MP3 codec
    Unknown (tag 85) MP3 codec
     
    DivX ;-) Audio Compressor DivX ;-) audio
    Unknown (tag 161) DivX ;-) audio
    Unknown (tag 353) DivX ;-) audio
     
    AC3 Codec AC3 codec
    Unknown (tag 2000) AC3 codec
    Unknown (tag 8192) AC3 codec

    * Please note that the new DivX codec doesn't include support for the DivX ;-) Audio format, so you won't be able to watch these movies with sound simply using the new DivX codec. The only way to watch these movies with sound is either using the original DivX codec v3.11 alpha, or by installing the DivX ;-) audio decompressor separately.
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  7. Picture is green/corrupted when playing XviD movies?

    The problem is that the XviD movie you're trying to play was encoded using a newer version of the XviD codec then what's installed on your computer. You should first of all make sure that you have the latest version of the XviD codec installed.

    If simply upgrading the XviD codec doesn't help it's most likely a problem with ffdshow. The problem with the ffdshow filter is that it apparently overrides the decoding of XviD video using its own filters. Even if you upgrade your XviD codec it won't help as the ffdshow filter will override it. To disable XviD decoding using ffdshow, goto the File menu in Windows Media Player and select Properties (make sure that you have a XviD movie loaded or the Properties option will be disabled). Then click the Advanced tab and select the "ffdshow MPEG-4 Video Decoder", then click Properties. A new window with various options will be displayed. You simply need to uncheck XVID from the supported codecs. This should tell your computer to use the installed XviD codec to decode XviD movies instead of ffdshow.

    Please note that the above instructions only work in Windows Media Player v6.4. If your system has a newer version of Windows Media Player installed you can still access the older version to make the needed changes. Simply goto the Start menu in Windows, select "Run..." and enter "mplayer2" in the box. Then click the OK button to start Windows Media Player v6.4.
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  8. Picture is upside down when playing XviD movies?

    We've had a few reports about this problem and the majority of the people with the problem are running Windows XP. The easist solution seems to be to goto the Tools->Options->Performance->Advanced menu and simply deselect the "Use video mixing renderer" option. While this option works for many it doesn't solve the problem for everyone. You can find more possible solutions by reading the upside down problem thread in this forum.
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  9. Whats is a codec?

    The word codec is short for compressor/decompressor. When you install a video codec on your computer, what you really are doing is giving windows media player instructions how to compress/decompress movies in that file format. If the needed codec is missing you will receive an error message that windows media player is unable to download an appropriate decompressor. For more information about this problem, see the "Common Error Messages" below.
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  10. Whats is the XviD codec?

    XviD is the name of a new open-source video codec, which just like DivX is based on the new MPEG-4 compression standard for video. It's currently being developed by people from all over the world. When you install a video codec on your system it basically works as an add-on to your system with instructions how to compress/decompress video in that video format. Once you've installed the XviD codec on your system you will be able to play XviD movies using Windows Media Player or any other XviD-enabled player.
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  11. How can I make Windows Media Player my default player?

    You can easily set that up on your own following the easy steps as described in that page :

    http://support.microsoft.com/default.aspx?scid=kb;en-us;Q271949&gssnb=1
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  12. The video freezes when I fast forward / skip?

    For some XviD movies that haven't been encoding with enough keyframes (when you fast forward or skip, the movie player is just using keyframes) the video might freeze or crash while the sound still plays. To fix that problem, you can install the FFDSHOW program. That program is an add-on for your movie player, it optimizes decompression and fixes the low-bitrate movies / fast forwarding problems.

    Click HERE to download FFDSHOW  
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  Common Error Messages

  1. Unable to download an appropriate decompressor
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. You might be able to listen to the sound but no video is shown. This either means that you haven't got the XviD codec installed or that the installed codec isn't working properly. The solution is to reinstall the XviD codec.
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  2. Unable to render video: DIV3 decompressor not found
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. In order to play the movie you need to install the DivX codec which contains a DIV3 decompressor. For information how to install the DivX codec, see the Question 1 on that page.
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  3. Unable to render video: DIV4 decompressor not found
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. In order to play the movie you need to install the DivX codec which contains a DIV4 decompressor. For information how to install the DivX codec, see the Question 1 on that page.
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  4. Unable to render video: DIVX decompressor not found
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. In order to play the movie you need to install the DivX codec v5.1 which contains a DIVX decompressor. For information how to install the DivX codec v5.1, see the Question 1 on that page.
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  5. Unable to render video: DX50 decompressor not found
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. In order to play the movie you need to install the DivX codec v5.1 which contains a DX50 decompressor. For information how to install the DivX codec v5.1, see the Question 1 on that page.
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  6. Unable to render video: MP43 decompressor not found
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. In order to play the movie you need to install the SMR codec which contains a MP43 decompressor. You can download the SMR codec from the Question 5 on that page.
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  7. Unable to render video: XVID decompressor not found
    This error occurs when you try to watch a movie and Windows Media Player is unable to find the needed video codec. In order to play the movie you need to install the XviD codec which contains a XVID decompressor. For information how to install the XviD codec, see the Question 1 on that page.
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  8. No combination of filters could be found to render the stream
    This error occurs when you try to watch a movie and Windows Media Player is unable to render the video stream. The XviD movie that you are trying to play is either incomplete or corrupt and the XviD codec doesn't support playback of incomplete XviD movies, so make sure that you have the whole file before you try to watch it.
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  9. The file format is invalid
    This error occurs when you try to watch a movie and Windows Media Player detects that the file format is invalid. The XviD movie that you are trying to play is either incomplete or corrupt and the XviD codec doesn't support playback of incomplete XviD movies, so make sure that you have the whole file before you try to watch it.
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